Privacy Policy

This Policy states how any personal information we collect from you or you provide is used, and processed as you use and purchase from our website www.rayessence.co.uk.

WHAT PERSONAL DATA WE COLLECT

DEVICE INFORMATION

As you visit the website, we may automatically collect certain information about your device, including the following:

• information about your web browser, IP address used to connect to the Internet, log time zone, operating system and platforms for browser user agent string to help spam detection;
• information of your visit to include the products you viewed or searched, what websites or search terms referred you to the website and page interaction information.

INFORMATION YOU GIVE US

As you use the website you may give us information about you by signing up for subscription alerts or filling forms on the site. This includes information you provide when you enter a competition, survey or promotion, make an order or attempt to make a purchase and when you contact us online for enquiry or query. The information include your name, billing address, email address, phone number, shipping address, payment information including financial/credit card numbers and photographs.

HOW DO WE USE YOUR PERSONAL DATA?

We use the Information about you for the following:

• Provide you with the products ordered through the website, process your payment information, arrange shipping, and provide you with receipts and/or order confirmations;
• Provide information and advertising about our other products and services based on your indicated preferences;
• Provide information notifying you of changes to our services; and
• Screen our orders for potential risk or fraud.

The Device Information that we collect is used for the following:

• to help us ensure safety of our site from potential risk and fraud;
• to assess the impact and relevance of our advertisements to further improve them;
• for general administration and internal operations of our website; and
• to improve our site and optimise user experience.
  

WHO WE SHARE YOUR DATA WITH

We may share your Personal data with selected third parties such as Analytics and search engine providers to understand how our website is used and further improve the user experience on our site. We may also share limited information with advertisers to help tailor targeted adverts for our products and services.
We may also share your Personal data in order to comply with any legal obligation or other lawful request for information we receive, or to protect the rights, property and safety of our company, customers or others.

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA
You have the right to ask us not to process your personal data for marketing purposes by contacting us through the contact information below
As a European resident, you have the right to access the personal data we hold about you and to ask that it be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

WHERE WE STORE YOUR DATA

Please note that your data we collect may be transferred, stored at or processed by staff operating outside of Europe. However, we will do our best to protect your data and ensure it is secured in accordance to this privacy policy

DATA RETENTION

Personal data will be maintained on the website for our records unless and until you ask us to delete this information.

CHANGES

Any updates or changes to this privacy policy over time will be posted here.

CONTACT US

For more information, questions or comments on our privacy policy please contact us by e-mail at info@rayessence.co.uk